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CONTACT US
Get started
There are three ways in, and picking the right one is the fastest route to an answer. Training inquiries go through the questionnaire. General questions go through the form.
58 E. Herndon Ave. Fresno, CA 93720
(559) 817-4333
Mon to Fri, 8am to 6pm
PICK YOUR DOOR
01
What are you here for?
NEW CLIENT
I want training for my dog
Complete the Training Questionnaire. Tell us what your dog is doing and a trainer will email you the program that fits, with pricing and next steps. This is required before we can make any recommendation.
GENERAL QUESTION
I have a question, not a dog to enroll
Hours, location, whether we are open on a holiday, anything that is not a training recommendation. Use the contact form further down this page.
CURRENT CLIENT
I already registered and paid
Day Training and Puppy Day Training clients complete the intake form to get scheduled. Everyone else, reply to your trainer's email thread.
02
HOW IT WORKS
Four steps, about ten minutes.
01
Training
Completion of an eligible Ryker training program. Your trainer will confirm whether your program qualifies.
02
Vaccinations
Current veterinarian-recommended vaccinations on file.
Every new client starts the same way. We do not offer phone consultations, and this process is why. Reading a detailed questionnaire gives us a far more accurate picture than a five minute call ever could.
03
Crate
Crate trained, since reinforced downtime is part of every day.
04
Approval
Trainer sign-off before the first full day.
03
IMPORTANT INFORMATION
Read this before you write to us.
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All new clients must complete the Training Questionnaire before we can make a recommendation.
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Email is our primary form of communication.
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Program recommendations are based on the information provided.
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Program availability is not reserved until registration and payment are completed.
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Please look at our training programs to get familiar with the details and prices before you write.
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We do not offer phone consultations. This process allows us to provide the most accurate recommendations and best service.
GENERAL QUESTIONS ONLY
04
Contact form
Send us a note
This form is for general questions only. If you are interested in training, please complete the Training Questionnaire instead. We are unable to provide training recommendations or scheduling without a completed Training Questionnaire.
Questions
Why won't you talk to me on the phone about my dog?
Because a written questionnaire gives us a much better picture than a short call. Triggers, history, household, previous training, and bite history all matter, and they are easy to miss on the phone. Reading it before we respond is how we give you an accurate recommendation instead of a guess.
How soon will I hear back?
We respond by email once a trainer has reviewed your questionnaire. During holiday closures, emails, phone calls and social media messages are answered intermittently.
Do you offer facility tours?
Because we are a small, working training facility, we don’t offer traditional facility tours. Most of our training space can be seen right from our lobby! Throughout the day, we have private lessons taking place as well as dogs participating in training, playgroups, and structured downtime. Limiting extra foot traffic helps us maintain a calm, focused environment for our clients and the dogs in our care.
I filled out the questionnaire and have not heard back.
Check your spam folder first, since our reply comes by email. If it is not there, use the form above and include the name you submitted it under.
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